Effective Date: 19th July, 2024

Introduction

If you are not entirely satisfied with your purchase, we’re here to help.

Refunds

Eligibility for Refunds:

1. To be eligible for a refund, you must request it within 3-4 days of your purchase.
2. You must provide proof of purchase (e.g., receipt, order number).

Non-Refundable Items:

• Digital products (e.g., e-books, downloadable content) are non-refundable once accessed or downloaded.

Process for Refunds:

1. Contact Us: Email us at hello@truthiesworld.com with your refund request, including your order number and reason for the request.
2. Review: We will review your request and notify you of the approval or rejection of your refund within 3-4 days.
3. Refund: If approved, we will process the refund to your original method of payment within 3-4 days.

Returns

Eligibility for Returns:

1. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. You must provide proof of purchase (e.g., receipt, order number).

Process for Returns:

1. Contact Us: Email us at hello@truthiesworld.com with your return request, including your order number and reason for the return.
2. Approval: We will review your request and notify you of the approval or rejection of your return within 3-4 days.
3. Shipping: If approved, you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your return.
5. Refund or Exchange: If approved, we will process a refund or exchange, depending on the initial request.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at hello@truthiesworld.com. We will arrange for a replacement or refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at hello@truthiesworld.com.

Thank you for your trust and support in Truthies World! We are committed to providing valuable content and excellent service to help you raise outstanding and godly children in a counter-cultural way.